Welcome to Brandiaya! These terms and conditions govern your use of our website and all purchases made with us. By accessing our website or placing an order, you agree to comply with these terms. Please review them carefully before shopping with us.

1. Acceptance of Terms

Using our website or making a purchase signifies that you have read, understood, and agreed to these Terms and Conditions. If you do not agree, kindly refrain from using our services.

2. Order Processing

All orders placed on Brandiaya are subject to product availability. We reserve the right to cancel or refuse any order due to stock unavailability, pricing errors, or other reasons without prior notice.

3. Payment Methods

We accept payments through secure online gateways and cash on delivery (where available). All transactions are processed in PKR. Prices are subject to change, but confirmed orders remain at the agreed price.

4. Shipping and Delivery

We deliver across Pakistan. Delivery times may vary based on location and order volume. Estimated delivery timelines will be shared at checkout, but unforeseen delays may occur.

5. Returns and Exchanges

If you receive a defective or incorrect product, you may request an exchange or return within 7 days of delivery. Products must be unused, in original packaging, and with tags intact. Certain items (such as undergarments) are non-returnable due to hygiene reasons.

6. Refunds

Refunds are processed after inspection of returned items. It may take 5-7 business days for refunds to be credited to your original payment method. Shipping charges are non-refundable.

7. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information while you shop with Brandiaya.

8. Intellectual Property

All content on Brandiaya, including images, logos, designs, and product descriptions, is owned by Brandiaya and protected under intellectual property laws. Unauthorized use of our content is strictly prohibited.

9. Limitation of Liability

Brandiaya shall not be held responsible for indirect, incidental, or consequential damages resulting from the use of our website or products. Our liability is limited to the value of the order placed.

10. Changes to Terms

Brandiaya reserves the right to update or modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. Continued use of our services constitutes acceptance of the revised terms.

11. Governing Law

These Terms and Conditions are governed by the laws of Pakistan. Any disputes will be handled exclusively in the courts of Pakistan.